For most of her life, Riki has been involved either with schools or with care homes. She also studied psychology for 3 years, knowing that she would end up working in the care sector.
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Story: Riki Bill - Bedfordshire, LutonStories of volunteers supporting the health service since 1949
Bedfordshire, Luton

The Friends of Milliner house support the work of the home. Situated on the outskirts of Luton, Bedfordshire, Milliner House is a purpose-built care home offering dementia, residential and mental health care.
The Friends aim to improve the quality of life of the residents of the care home by working with staff, residents and relatives.
The volunteers add value to the quality of life of the residents in the care home and support them to have more choice over their day-to-day lives by developing befriending services on the site. Befriending services are valued by some of the residents who, through deteriorating health, do not have the confidence to come out of their rooms.
The Friends also support the care homes’ activity coordinators by providing extra pairs of hands during organised activity sessions and outings. The activity sessions and outings have included bingo, singing, pamper sessions, photography, and a pop-up tea shop serving traditional teas to the residents.
Friends of Milliner House hold their inaugural committee meeting.

Friends receive grants from Awards for All and Peoples Health Trust and use it to launch a weekly trolley service and tea shop
Volunteer Riki Bill joins the Committee
A grant was received from Tesco for sensory equipment which was used to buy garden furniture
Friends of Milliner House receive a grant from Tesco Bags of Help Covid 19 Community Fund. The funds enable to Friends to buy Tablets to help with resident isolation. The grant also allowed the Friends to buy another Karaoke machine, pool table, dartboard and various other games and jigsaws
Easter eggs are given to all residents courtesy of the Friends of Milliner House
Friends hire a coach to take residents, family and staff on a Christmas trip to Waddesdon Manor
A summer fete was organised and the Friends were able to donate a range of sweets, bottles of red and white wine and Prosecco
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Story: Riki Bill - Bedfordshire, Luton